BCS-ISEB
ITILF2011 · Question #349
Which process lists "Understanding patterns of business activity" as a major role?
The correct answer is A. Demand Management. See the full explanation below for the reasoning.
Question
Which process lists "Understanding patterns of business activity" as a major role?
Options
- ADemand Management
- BSupplier Management
- CService Desk
- DRequest Fulfillment
How the community answered
(41 responses)- A83% (34)
- B2% (1)
- C5% (2)
- D10% (4)
Community Discussion
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