BCS-ISEB
ITILF2011 · Question #34
Which of the following is NOT a valid objective of problem management?
The correct answer is C. To restore service to a user. See the full explanation below for the reasoning.
Question
Which of the following is NOT a valid objective of problem management?
Options
- ATo prevent problems and their resultant Incidents
- BTo manage problems throughout their lifecycle
- CTo restore service to a user
- DTo eliminate recurring incidents
How the community answered
(61 responses)- A5% (3)
- B10% (6)
- C82% (50)
- D3% (2)
Community Discussion
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