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ITILF2011 · Question #301

Which of the following statements about communication within Service Operation are CORRECT? (1) All communication must have an intended purpose or resultant action (2) Communication should not take…

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Question

Which of the following statements about communication within Service Operation are CORRECT? (1) All communication must have an intended purpose or resultant action (2) Communication should not take place without a clear audience

Options

  • A1 only
  • B2 only
  • CBoth of the above
  • DNone of the above

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