BCS-ISEB
ITILF2011 · Question #287
ITILF2011 Question #287: Real Exam Question with Answer & Explanation
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Question
An IT department is under pressure to cut costs. As a result, the quality of services has started to suffer. What imbalance does this represent?
Options
- AExcessive focus on quality
- BExcessively reactive
- CExcessively proactive
- DExcessive focus on cost
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