BCS-ISEB
ITILF2011 · Question #269
ITILF2011 Question #269: Real Exam Question with Answer & Explanation
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Question
Which of the following statements about processes is INCORRECT?
Options
- AThe output from a process has to conform to operational norms derived from business objectives
- BThe objective of any IT process should be expressed in terms of business benefits and goals
- CA process may define policies, standards and guidelines
- DThe definition of Process Control is "The activity of planning and regulating a process, with the
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