BCS-ISEB
ITILF2011 · Question #257
ITILF2011 Question #257: Real Exam Question with Answer & Explanation
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Question
The BEST description of the guidance provided by Service Design is?
Options
- AThe design and development of new services
- BThe design and development of service improvements
- CThe design and development of services and service management processes
- DThe day-to-day operation and support of services
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