BCS-ISEB
ITILF2011 · Question #253
ITILF2011 Question #253: Real Exam Question with Answer & Explanation
The correct answer is A. CSI register. See the full explanation below for the reasoning.
Question
Where would all the possible service improvement opportunities be recorded?
Options
- ACSI register
- BKnown error database
- CCapacity management information system
- DConfiguration management database
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