BCS-ISEB
ITILF2011 · Question #200
ITILF2011 Question #200: Real Exam Question with Answer & Explanation
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Question
Which one of the following is NOT an aim of the change management process?
Options
- ATo ensure the impact of changes are understood
- BTo ensure that changes are recorded and evaluated
- CTo ensure that all changes to configuration items (CIs) are recorded in the configuration management
- DTo deliver and manage IT services at agreed levels to business users
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