BCS-ISEB
ITILF2011 · Question #17
When can a known error record be raised? 1. At any time it would be useful to do so 2. After a workaround has been found
The correct answer is D. Both of the above. See the full explanation below for the reasoning.
Question
When can a known error record be raised? 1. At any time it would be useful to do so 2. After a workaround has been found
Options
- A2 only
- B1 only
- CNeither of the above
- DBoth of the above
How the community answered
(30 responses)- A17% (5)
- B10% (3)
- C3% (1)
- D70% (21)
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