BCS-ISEB
ITILF2011 · Question #155
Which of the following is NOT an objective of request fulfillment?
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Question
Which of the following is NOT an objective of request fulfillment?
Options
- ATo provide information to users about what services are available and how to request them
- BTo update the service catalogue with services that may be requested through the service desk
- CTo provide a channel for users to request and receive standard services
- DTo source and deliver the components of standard services those have been requested
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