nerdexam
BCS-ISEB

ITILF2011 · Question #131

Which of the following is an objective/are objectives of the service strategy stage of the service lifecycle? 1. Providing an understanding of what strategy is 2. Ensuring a working relationship…

The correct answer is D. All of the above. See the full explanation below for the reasoning.

Question

Which of the following is an objective/are objectives of the service strategy stage of the service lifecycle? 1. Providing an understanding of what strategy is 2. Ensuring a working relationship between the customer and service provider 3. Defining how value is created

Options

  • A1 only
  • B2 only
  • C3 only
  • DAll of the above

How the community answered

(54 responses)
  • A
    9% (5)
  • B
    2% (1)
  • C
    6% (3)
  • D
    83% (45)

Community Discussion

No community discussion yet for this question.

Full ITILF2011 Practice