With which process is problem management likely to share categorization and impact coding systems?

Incident management and problem management both classify records using category and impact codes - since problems often originate from incidents, sharing a common coding system ensures consistency when linking records, performing trend analysis, and producing unified reports across both processes.

Service asset and configuration management maintains records of configuration items and their relationships, not the categorization or impact coding schemes used in ticket management workflows.

Capacity management focuses on resource utilization and performance thresholds, not on classification or impact coding systems used in incident or problem records.

IT service continuity management deals with recovery planning and business impact analysis for major disruptions, not with day-to-day ticket categorization schemes.