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ITIL · Question #71
ITIL Question #71: Real Exam Question with Answer & Explanation
The correct answer is D: All of the above. This question tests comprehensive knowledge of all defining characteristics of standard changes in ITIL change management.
Question
Which of the following statements about standard changes are CORRECT? 1. The approach is pre-authorized 2. The risk is usually low and well understood 3. Details of the change will be recorded 4. Some standard changes will be triggered by the request fulfilment process
Options
- A1 only
- B2 and 3 only
- C1, 2 and 4 only
- DAll of the above
Explanation
This question tests comprehensive knowledge of all defining characteristics of standard changes in ITIL change management.
Concept tested. ITIL standard change characteristics, authorization, and recording
Reference. https://www.axelos.com/certifications/itil-service-management/itil-4-foundation
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