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ITIL · Question #522
ITIL Question #522: Real Exam Question with Answer & Explanation
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Question
Which statement is CORRECT?
Options
- AA function is a set of responsibilities allocated to a service manager
- BA process is a team or group of people and the tools they use to perform one or more activities
- CA function is a set of specialized organizational capabilities
- DA process is a structured set of activities designed to accomplish a specific objective
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