Third parties responsible for supplying goods or services that are required to deliver IT services is a description of which stakeholder?

External Customers are the recipients of IT services, not those who provide goods or services that enable IT service delivery.

ITIL defines Suppliers as third parties who supply goods or services that are required to deliver IT services to customers, making them a distinct stakeholder category separate from customers and internal staff. They are typically managed through formal contracts and relationships overseen by the Supplier Management process. This definition specifically covers external organizations in the supply chain, not end-users or internal teams.

Operations refers to internal IT functions or teams responsible for day-to-day service delivery, not external third-party supply chain entities.

External Consultants provide temporary advisory or specialized expertise and are not categorized as those supplying the ongoing goods or services needed to deliver IT services.