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ITIL · Question #495
What BEST describes the customers and users of an IT service provider?
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Generic concepts and definitions
Question
What BEST describes the customers and users of an IT service provider?
Options
- ACustomers buy IT services; users use IT services
- BCustomers design IT services; users test IT services
- CCustomers sell IT services; users improve IT services
- DCustomers agree the service levels; users buy IT services
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Topics
#customers#users#IT service provider#service definitions