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ITIL · Question #363
ITIL Question #363: Real Exam Question with Answer & Explanation
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Question
Which is the BEST definition of a Configuration Item (CI)?
Options
- AAn item of hardware or software registered in the asset database
- BA collection of information used to describe a hardware or software item
- CAn asset, service component or other item that is, or will be, under the control of Configuration
- DInformation recorded by the Service Desk when an Incident is reported
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