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ITIL · Question #315

"Planning and managing the resources required to deploy a release into production" is a purpose of which part of the Service Lifecycle?

The correct answer is C. Service Transition. Service Transition is the lifecycle stage responsible for building, testing, and deploying new or changed services and releases into the live production environment.

The ITIL service lifecycle

Question

"Planning and managing the resources required to deploy a release into production" is a purpose of which part of the Service Lifecycle?

Options

  • AService Operation
  • BService Strategy
  • CService Transition
  • DContinual Service Improvement

How the community answered

(31 responses)
  • A
    3% (1)
  • B
    6% (2)
  • C
    87% (27)
  • D
    3% (1)

Why each option

Service Transition is the lifecycle stage responsible for building, testing, and deploying new or changed services and releases into the live production environment.

AService Operation

Service Operation focuses on the day-to-day running and management of live services, not on planning and coordinating the deployment of releases into production.

BService Strategy

Service Strategy deals with defining the high-level direction, policies, and objectives for service provision, not with the logistics of executing a release deployment.

CService TransitionCorrect

Service Transition explicitly covers Release and Deployment Management, which involves planning, scheduling, and controlling the movement of releases to test and live environments - including managing all resources required to deploy a release into production in a controlled, auditable manner.

DContinual Service Improvement

Continual Service Improvement focuses on measuring and incrementally improving services and processes over time using metrics and review cycles, not on executing or resourcing release deployments.

Concept tested: Service Transition - Release and Deployment Management purpose

Topics

#Service Transition#release deployment#resource management

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