Availability management is directly responsible for the availability of which of the following?

ITIL defines availability management as being directly responsible for ensuring that IT services and the components that underpin them meet agreed availability targets. Responsibility for business process availability sits with the business, not with availability management, which only supports it indirectly.

Business processes are not directly owned by availability management - the business is responsible for its own process availability.

Components alone are not the full scope, and business processes are excluded from direct responsibility.

Adding business processes to the scope overstates the direct responsibility; the ITIL definition explicitly limits direct ownership to services and components.