PeopleCert
ITIL · Question #224
ITIL Question #224: Real Exam Question with Answer & Explanation
Sign in or unlock ITIL to reveal the answer and full explanation for question #224. The question stem and answer options stay visible for context.
Question
The BEST description of an Incident is:
Options
- AAn unplanned disruption of service unless there is a backup to that service
- BAn unplanned interruption to service or a reduction in the quality of service
- CAny disruption to service whether planned or unplanned
- DAny disruption to service that is reported to the Service Desk, regardless of whether the
Unlock ITIL to see the answer
You've previewed enough free ITIL questions. Unlock ITIL for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.