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ITIL · Question #112
ITIL Question #112: Real Exam Question with Answer & Explanation
The correct answer is C: How long a service or configuration item (CI) can perform its function without failing. See the full explanation below for the reasoning.
Question
Which one of the following is the BEST definition of reliability?
Options
- AThe availability of a service or component
- BThe level of risk that affects a service or process
- CHow long a service or configuration item (CI) can perform its function without failing
- DHow quickly a service or component can be restored to normal working order
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