ITIL · Question #106
Which one of the following statements BEST describes a definitive media library (DML)?
The correct answer is B. A secure library where definitive authorized versions of all media configuration items (CIs) are. The Definitive Media Library (DML) is the secure, authoritative repository for all approved media configuration items in ITIL's Service Asset and Configuration Management process.
Question
Which one of the following statements BEST describes a definitive media library (DML)?
Options
- AA secure location where definitive hardware spares are held
- BA secure library where definitive authorized versions of all media configuration items (CIs) are
- CA database that contains definitions of all media CIs
- DA secure library where definitive authorized versions of all software and back-ups are stored and
How the community answered
(25 responses)- B92% (23)
- C4% (1)
- D4% (1)
Why each option
The Definitive Media Library (DML) is the secure, authoritative repository for all approved media configuration items in ITIL's Service Asset and Configuration Management process.
A secure location for hardware spares is called the Definitive Spares store, which is a separate concept from the DML.
The DML is formally defined as a secure library that stores and protects definitive, authorized versions of all media configuration items - this includes licensed software, documentation, and other media assets that have been quality-checked and approved for controlled use in production. The emphasis on 'all media CIs' (not just software) is key to distinguishing the DML from a simple software archive.
A database containing definitions of CIs describes the Configuration Management Database (CMDB), not the DML, which is a physical or logical storage location, not a definitional database.
This option is too narrow - the DML holds all authorized media CIs including licenses and documentation, not only software and backups, making option B the more accurate and complete definition.
Concept tested: ITIL Definitive Media Library definition and scope
Source: https://www.axelos.com/resource-hub/blog/itil-4-and-the-service-configuration-management-practice
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