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ITIL-FOUNDATION · Question #511
ITIL-FOUNDATION Question #511: Real Exam Question with Answer & Explanation
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Understand the key concepts of service management
Question
Which statements about best practice is MOST correct?
Options
- ACustomers are a source of best practice and will advise service providers how it should be
- BInternal experience is the only source of best practice because it is developed within the service
- CITIL is a source of best practice and is validated across a wide set of environments and situations
- DSuppliers are a source of best practice and they will improve the services delivered by a service
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Topics
#best practice#ITIL#industry standards