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ITIL-FOUNDATION · Question #476
ITIL-FOUNDATION Question #476: Real Exam Question with Answer & Explanation
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Understand the key concepts of service management
Question
What does the term "Wisdom" represent within the Data-to-Information-to-Knowledge-to-Wisdom (DIKW)?
Options
- AThe complete collection of all data and data repositories in the organization
- BThe knowledge to manage organization processes and people
- CThe complete collection of all process management structures in the organization
- DThe contextual awareness to provide strong common sense judgement
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Topics
#DIKW#wisdom#knowledge management#data to wisdom