ITIL-4-DITS · Question #4
An organization has identified an opportunity to provide increased value to the healthcare user market. It wants to provide online access to healthcare services before its competition. Which is the…
The correct answer is C. Consumers will be able to access advice and request prescriptions quickly at al limes without. Option C correctly identifies the value proposition for the healthcare user market because it describes a tangible benefit directly experienced by the end consumers - convenient, on-demand access to medical advice and prescriptions. A value proposition for a specific market…
Question
An organization has identified an opportunity to provide increased value to the healthcare user market. It wants to provide online access to healthcare services before its competition. Which is the NST value proposition for the healthcare user market to include in the strategy?
Options
- AThe organization will be able to utilize Innovative technology to develop software apps in faster
- BShareholder will receive Improve dividends from increased proms without significant Investment
- CConsumers will be able to access advice and request prescriptions quickly at al limes without
- DHealthcare professionals will be able to promote the services to healthcare users and reduce
How the community answered
(51 responses)- A10% (5)
- B2% (1)
- C84% (43)
- D4% (2)
Explanation
Option C correctly identifies the value proposition for the healthcare user market because it describes a tangible benefit directly experienced by the end consumers - convenient, on-demand access to medical advice and prescriptions. A value proposition for a specific market segment must articulate what that group gains, and patients/consumers gain speed and accessibility, which directly addresses the organization's goal of reaching users before competitors.
Why the distractors are wrong:
- A describes an internal operational benefit to the organization (faster app development), not a user-facing value.
- B targets shareholders, an entirely different stakeholder group focused on financial returns.
- D focuses on healthcare professionals (providers), not the end users/consumers who are the subject of the question.
Memory tip: Match the value proposition to the stakeholder named in the question. A quick mental check - "Who benefits, and is it the group the question asks about?" - eliminates all three distractors instantly. If the question says "user market," the correct answer must describe what users receive, not what the business, investors, or professionals gain.
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