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ISO20KF · Question #96
ISO20KF Question #96: Real Exam Question with Answer & Explanation
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Question
The Plan-Do-Check-Act (PDCA) methodology can be applied to all ISO/IEC 20000 processes. What does the Act phase of this methodology cover?
Options
- AIncorrect. This action is taken during the Plan phase of the methodology.
- BIncorrect. This action is taken during the Do phase of the methodology.
- CIncorrect. These are the actions taken during the Check phase.
- DCorrect. This action is taken during the Act phase of the methodology.
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