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ISO20KF · Question #87

Which of the following actions should be taken to ensure continual improvement of a Quality Management System?

The correct answer is A. Analyze and evaluate the existing situation to identify areas for improvement. See the full explanation below for the reasoning.

Question

Which of the following actions should be taken to ensure continual improvement of a Quality Management System?

Options

  • AAnalyze and evaluate the existing situation to identify areas for improvement
  • BAnalyze customer satisfaction and identify resulting actions
  • CReview the Quality Management System at least annually
  • DStart an internal service organization evaluation

How the community answered

(32 responses)
  • A
    84% (27)
  • B
    3% (1)
  • C
    3% (1)
  • D
    9% (3)

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