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ISO20KF · Question #68
ISO20KF Question #68: Real Exam Question with Answer & Explanation
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Question
Which processes should the Plan, Do, Check, Act methodology be applied to?
Options
- Aall of the processes in scope of ISO/IEC 20000
- Bthe Planning & Implementing Service Management process
- Cthe Requirements for a Management System process
- Dthose that support business critical services
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