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BCS-ISEB

ISEB-PM1 · Question #490

A new project manager is having difficulty creating a WBS with the team. To alleviate this situation, the project manager should ask for help from:

The correct answer is C. The project management office. The Project Management Office (PMO) exists precisely to support project managers with methodology, templates, standards, and guidance - including WBS development. When a PM lacks experience with a technique, the PMO is the institutional resource that provides structured…

Project Planning

Question

A new project manager is having difficulty creating a WBS with the team. To alleviate this situation, the project manager should ask for help from:

Options

  • AThe sponsor.
  • BOther project managers.
  • CThe project management office.
  • DThe team.

How the community answered

(34 responses)
  • A
    18% (6)
  • B
    3% (1)
  • C
    71% (24)
  • D
    9% (3)

Explanation

The Project Management Office (PMO) exists precisely to support project managers with methodology, templates, standards, and guidance - including WBS development. When a PM lacks experience with a technique, the PMO is the institutional resource that provides structured, process-level help.

Why the distractors are wrong:

  • (A) The sponsor funds and champions the project but is not responsible for project management methodology or technique guidance.
  • (B) Other project managers could informally help, but this is ad hoc and not the formally designated support structure - the exam favors the correct organizational answer.
  • (D) The team already has the PM struggling to work with them; the problem isn't team participation, it's the PM's lack of WBS expertise.

Memory tip: Think of the PMO as the "PM's manager" for process questions. Any time an exam question involves a PM needing methodology support, templates, training, or standards - the PMO is almost always the answer. The sponsor gives authority, the team does the work, but the PMO provides the how.

Topics

#WBS#project management office#planning support#decomposition

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