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ISEB-PM1 · Question #370

ABC project is at risk for failing to achieve a major project objective due to unresolved stakeholder issues. Team member morale is low. Who is primarily responsible for the project being at risk?

The correct answer is C. Project manager who is responsible for managing stakeholder expectations. Why C is correct: The project manager owns stakeholder management - it's a core PM responsibility to identify, engage, and resolve stakeholder issues before they threaten project objectives. Low morale and unresolved stakeholder conflicts are symptoms of a management gap, not…

Communication Management

Question

ABC project is at risk for failing to achieve a major project objective due to unresolved stakeholder issues. Team member morale is low. Who is primarily responsible for the project being at risk?

Options

  • ATeam members who have low morale
  • BSponsor who is not actively supporting the project
  • CProject manager who is responsible for managing stakeholder expectations
  • DStakeholders who have unrealistic expectations

How the community answered

(58 responses)
  • A
    10% (6)
  • B
    7% (4)
  • C
    81% (47)
  • D
    2% (1)

Explanation

Why C is correct: The project manager owns stakeholder management - it's a core PM responsibility to identify, engage, and resolve stakeholder issues before they threaten project objectives. Low morale and unresolved stakeholder conflicts are symptoms of a management gap, not external forces beyond the PM's control.

Why the distractors are wrong:

  • A - Team members with low morale are a symptom, not the cause; their morale is likely a result of poor project conditions, not the root of the problem.
  • B - Sponsor inactivity may be a contributing factor, but the PM is responsible for escalating to the sponsor and keeping them engaged - if the sponsor isn't engaged, that's a stakeholder management failure.
  • D - Stakeholder expectations being "unrealistic" doesn't shift blame to stakeholders; the PM's job is to manage, align, and negotiate those expectations from the start.

Memory tip: On PMP-style exams, when something goes wrong on a project, the answer is almost always the project manager - the PM is accountable for the overall project environment, including stakeholder relationships, team morale, and risk escalation, regardless of who "caused" the problem.

Topics

#stakeholder management#project manager responsibility#manage stakeholder expectations#accountability

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