Upon completion of a project a Belt must complete the Documentation Plan then transfer responsibility for this to the ____________________.

Question

Options

• AProject Review Committee
• BDivision Manager
• CSales Team
• DProcess Owner

• A
  6% (2)
• B
  9% (3)
• C
  3% (1)
• D
  82% (28)

Explanation

Process Owner (D) is correct because, in Six Sigma and process improvement frameworks, the Process Owner is the individual accountable for the ongoing performance and sustainability of the improved process. After a Belt (Green, Black, etc.) completes a project, they hand off the Documentation Plan - including control charts, SOPs, and monitoring plans - to the Process Owner, who takes responsibility for maintaining the gains long-term.

Why the distractors are wrong:

• (A) Project Review Committee oversees project approval and evaluation, not day-to-day process stewardship after completion.
• (B) Division Manager may have organizational authority but is not the designated owner of a specific process; that role belongs to the Process Owner.
• (C) Sales Team has no role in process control documentation; they are an unrelated business function.

Memory tip: Think of the Belt as a contractor who renovates a house - when the job is done, they hand the keys (documentation) to the owner of the house (Process Owner). "Own the process, own the docs."

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