An important factor in a viable _________ is to determine who, when and to what level various personnel must be trained to maintain the improvements made to a process.

The correct answer is C. Standard Operating Procedure. A Standard Operating Procedure (SOP) is the document specifically designed to sustain process improvements by defining who performs each task, when they perform it, and what level of competency or training is required - making training requirements a core element of a viable…

Control

Question

Options

AControl Plan
BFMEA
CStandard Operating Procedure
DProcess Map

How the community answered

(47 responses)

A
2% (1)
B
6% (3)
C
79% (37)
D
13% (6)

Explanation

A Standard Operating Procedure (SOP) is the document specifically designed to sustain process improvements by defining who performs each task, when they perform it, and what level of competency or training is required - making training requirements a core element of a viable SOP. A Control Plan (A) focuses on monitoring and controlling process inputs/outputs through measurement methods, not on personnel training schedules. An FMEA (B) is a risk analysis tool used to identify potential failure modes and their effects - it informs process design, not training plans. A Process Map (D) visually depicts the sequence of process steps but does not prescribe who needs training or to what level.

Memory tip: Link "SOP" to "Sustaining Operations through People" - whenever a question mentions maintaining improvements through trained personnel, the answer is the document that governs how people perform the work, which is always the SOP.

Topics

#Standard Operating Procedure#training plan#process documentation#sustainability

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