EXIN
EX0-115 · Question #57
Documentation is a substantial part of the evidence for Service Management What is a best practice relating to documentation?
The correct answer is B. Documentation should be protected from damage due to IT related disasters. See the full explanation below for the reasoning.
Question
Documentation is a substantial part of the evidence for Service Management What is a best practice relating to documentation?
Options
- ADocumentation should be kept at least five years for auditing purposes.
- BDocumentation should be protected from damage due to IT related disasters.
- CDocumentation should be stored at a central place and be only accessible via procedures
- DDocumentation should refer to the requirements of ISO/EC 20000 for audit purposes.
How the community answered
(63 responses)- A5% (3)
- B81% (51)
- C3% (2)
- D11% (7)
Community Discussion
No community discussion yet for this question.