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EX0-115 · Question #114

What is the best definition of a Service management system?

The correct answer is C. processes, procedures, responsibilities and resources for implementing Service management. See the full explanation below for the reasoning.

Question

What is the best definition of a Service management system?

Options

  • Aability to maintain availability of theIT infrastructure, services and supporting organization to
  • Bmandatory Service management practices followed by everyone in the service provider
  • Cprocesses, procedures, responsibilities and resources for implementing Service management
  • Dset of measures and procedures to ensure that the provided services continue to fulfill the

How the community answered

(53 responses)
  • A
    6% (3)
  • B
    2% (1)
  • C
    79% (42)
  • D
    13% (7)

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Full EX0-115 Practice