EXIN
EX0-115 · Question #106
Which process is responsible for supplying first-line support and assistance in daily use of iT services?
The correct answer is B. Incident management. See the full explanation below for the reasoning.
Question
Which process is responsible for supplying first-line support and assistance in daily use of iT services?
Options
- AAvailability management
- BIncident management
- CService level management
- DService reporting
How the community answered
(15 responses)- A7% (1)
- B87% (13)
- C7% (1)
Community Discussion
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