CSA · Question #59
Which tool is used for creating dependencies between configuration items in the CMDB?
The correct answer is D. Cl Class Manager5. The CI Class Manager is used to define and manage the structure of CI classes, including establishing suggested relationships or dependencies that can exist between different types of Configuration Items.
Question
Which tool is used for creating dependencies between configuration items in the CMDB?
Options
- ACI Relationship Editor
- BCMDB Builder
- CCI Service Manager
- DCl Class Manager5
How the community answered
(42 responses)- A2% (1)
- B2% (1)
- D95% (40)
Why each option
The CI Class Manager is used to define and manage the structure of CI classes, including establishing suggested relationships or dependencies that can exist between different types of Configuration Items.
The CI Relationship Editor is used to manually create and view *instances* of relationships between individual CIs, not to define the structural dependency types at a class level.
CMDB Builder is a tool to design and build CMDB data models, which includes classes and relationships, but the CI Class Manager specifically handles the *management* and suggested relationships for existing classes.
CI Service Manager is not a standard ServiceNow application or tool name for managing CI relationships.
The CI Class Manager is a tool within the CMDB that allows administrators to manage CI classes, their attributes, and importantly, define suggested relationships between different CI classes, thereby establishing the framework for dependencies.
Concept tested: CMDB relationship definition tools
Source: https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/configuration-management/concept/c_CMDBClassManager.html
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