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CSA · Question #59
CSA Question #59: Real Exam Question with Answer & Explanation
The correct answer is D: Cl Class Manager5. The CI Class Manager is used to define and manage the structure of CI classes, including establishing suggested relationships or dependencies that can exist between different types of Configuration Items.
Submitted by helene.fr· Apr 18, 2026Database Management and Platform Security
Question
Which tool is used for creating dependencies between configuration items in the CMDB?
Options
- ACI Relationship Editor
- BCMDB Builder
- CCI Service Manager
- DCl Class Manager5
Explanation
The CI Class Manager is used to define and manage the structure of CI classes, including establishing suggested relationships or dependencies that can exist between different types of Configuration Items.
Common mistakes.
- A. The CI Relationship Editor is used to manually create and view instances of relationships between individual CIs, not to define the structural dependency types at a class level.
- B. CMDB Builder is a tool to design and build CMDB data models, which includes classes and relationships, but the CI Class Manager specifically handles the management and suggested relationships for existing classes.
- C. CI Service Manager is not a standard ServiceNow application or tool name for managing CI relationships.
Concept tested. CMDB relationship definition tools
Topics
#CMDB#Configuration Items#CI Class Manager#Relationships
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