CSA Question #60: Real Exam Question with Answer & Explanation

Question

What is the difference between a UI Policy and Data Policy?

Options

• AData Policies run when data is entered through the form, by an Import Set, or by web services,
• BData Policies can be converted into UI Policies, but UI Policies cannot be converted into Data
• CData Policies run regardless of how data is entered into ServiceNow, while UI Policies are used
• DData Policies run only after UI Policies run successfully

Explanation

Data Policies enforce data consistency by running regardless of how data is entered, whereas UI Policies control form behavior and user interaction only when data is entered via a form.

Common mistakes.

• A. This statement correctly describes when Data Policies run but only represents a partial explanation, as it doesn't adequately contrast them with UI Policies or fully explain their distinct scope.
• B. UI Policies and Data Policies serve different purposes and cannot be directly converted into one another; they are distinct configuration types.
• D. Data Policies run on the server-side upon any data submission, while UI Policies run on the client-side; their execution is independent, and one does not necessarily wait for the other to complete successfully.

Concept tested. UI Policy vs. Data Policy

Reference. https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/data-policy/concept/c_DataPolicy.html

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