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CSA · Question #58

Which of the following steps can be used to import new data into ServiceNow from a spreadsheet?

The correct answer is D. Select Import Set, Select Transform Map, Run Transform. Importing new data into ServiceNow from a spreadsheet typically involves loading the data into an Import Set, defining how it should be mapped to a target table via a Transform Map, and then executing the transformation.

Submitted by helene.fr· Apr 18, 2026Introduction to Development and Data Migration

Question

Which of the following steps can be used to import new data into ServiceNow from a spreadsheet?

Options

  • ASelect Data Source, Schedule Transform
  • BLoad Data, Create Transform Map, Run Transform
  • CDefine Data Source, Select Transform Map, Run Transform
  • DSelect Import Set, Select Transform Map, Run Transform

How the community answered

(48 responses)
  • A
    2% (1)
  • C
    4% (2)
  • D
    94% (45)

Why each option

Importing new data into ServiceNow from a spreadsheet typically involves loading the data into an Import Set, defining how it should be mapped to a target table via a Transform Map, and then executing the transformation.

ASelect Data Source, Schedule Transform

This option omits crucial steps such as loading the data into an Import Set and creating/selecting a Transform Map for data transformation.

BLoad Data, Create Transform Map, Run Transform

While 'Load Data' is the initial action to bring data into an import set, the phrase 'Select Import Set' in option D represents interacting with the staged data, and the subsequent steps of selecting a Transform Map and running the transform are crucial for completing the import process.

CDefine Data Source, Select Transform Map, Run Transform

'Define Data Source' is a prerequisite, but 'Load Data' which creates the Import Set where the data initially resides, is omitted from this sequence of processing steps.

DSelect Import Set, Select Transform Map, Run TransformCorrect

The process of importing new data first involves loading it into an Import Set. Once the data is staged, the next steps involve selecting or defining a Transform Map to specify the field mappings and then running that Transform to move the data from the Import Set table to the final target table.

Concept tested: Import Set data import process

Source: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/import-sets/task/t_ImportDataUsingImportSets.html

Topics

#Data Import#Import Set#Transform Map#Spreadsheet Data

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