nerdexam
ServiceNow

CSA · Question #46

How is a group defined in ServiceNow?

The correct answer is B. A group is one record stored in the Group [sys_user_group] table. In ServiceNow, a group is fundamentally defined as a single record stored within the Group [sys_user_group] table.

Submitted by valeria.br· Apr 18, 2026Database Management and Platform Security

Question

How is a group defined in ServiceNow?

Options

  • AA group is one record stored in the Group Type [sys_user_group_type] table
  • BA group is one record stored in the Group [sys_user_group] table
  • CA group defines a set of users that share the same location
  • DA group defines a set of users that share the same job title

How the community answered

(21 responses)
  • B
    90% (19)
  • C
    5% (1)
  • D
    5% (1)

Why each option

In ServiceNow, a group is fundamentally defined as a single record stored within the `Group [sys_user_group]` table.

AA group is one record stored in the Group Type [sys_user_group_type] table

The `Group Type [sys_user_group_type]` table defines categories for groups, not individual groups themselves.

BA group is one record stored in the Group [sys_user_group] tableCorrect

ServiceNow manages groups as records in the `sys_user_group` table. Each record in this table represents a distinct group, which can then have users and roles associated with it for various platform functions like assignment and access control.

CA group defines a set of users that share the same location

While users in a group might share the same location, this is not the fundamental definition of a group in ServiceNow; groups are defined structurally as records.

DA group defines a set of users that share the same job title

Users in a group might share job titles, but this is a characteristic of some groups, not the technical definition of how a group is stored and managed within the platform.

Concept tested: Group definition and underlying table

Source: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/user-administration/concept/c_Groups.html

Topics

#Groups#User Management#Platform Data Model#Core Tables

Community Discussion

No community discussion yet for this question.

Full CSA Practice