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CSA · Question #348
CSA Question #348: Real Exam Question with Answer & Explanation
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Submitted by chen.hong· Apr 18, 2026Self-Service and Process Automation
Question
What is the purpose of flagging an article in a knowledge base?
Options
- ATo mark an article to read later.
- BAllow a user to submit feedback about an article
- CReporting an error
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Topics
#Knowledge Management#User Feedback#Article flagging#Self-service content