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CSA · Question #244

CSA Question #244: Real Exam Question with Answer & Explanation

The correct answer is A: Data Pill. In Flow Designer, data from previous actions is stored in and accessed via Data Pills, which allow for mapping outputs to subsequent inputs.

Submitted by satoshi_tk· Apr 18, 2026Self-Service and Process Automation

Question

In Flow Designer, where is the data from an action stored so it can be used in subsequent actions in the flow?

Options

  • AData Pill
  • BData Element
  • CData Trigger
  • DField Value
  • EField Icon

Explanation

In Flow Designer, data from previous actions is stored in and accessed via Data Pills, which allow for mapping outputs to subsequent inputs.

Common mistakes.

  • B. 'Data Element' is not a standard term used in Flow Designer for accessing data between actions.
  • C. Data Trigger initiates the flow but does not store action data for subsequent steps.
  • D. 'Field Value' refers to the value of a specific field on a record, not the mechanism for passing data between actions.
  • E. 'Field Icon' is a graphical element, not a data storage or transfer mechanism.

Concept tested. Flow Designer data handling

Reference. https://docs.servicenow.com/bundle/utah-servicenow-platform/page/administer/flow-designer/concept/data-pills.html

Topics

#Flow Designer#Data Pills#Action Outputs#Process Automation

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