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ServiceNow

CSA · Question #177

Which ServiceNow products can be used to discover and populate the CMDB? (Choose two.)

The correct answer is A. Discovery B. IntegrationHub ETL. ServiceNow Discovery automatically finds and maps IT infrastructure components, while IntegrationHub ETL is used for importing and transforming data from external sources to populate the CMDB.

Submitted by khalil_dz· Apr 18, 2026Database Management and Platform Security

Question

Which ServiceNow products can be used to discover and populate the CMDB? (Choose two.)

Options

  • ADiscovery
  • BIntegrationHub ETL
  • CFinder
  • DCMDB Plug-in
  • ECMDB Integration Dashboard

How the community answered

(23 responses)
  • A
    91% (21)
  • D
    4% (1)
  • E
    4% (1)

Why each option

ServiceNow Discovery automatically finds and maps IT infrastructure components, while IntegrationHub ETL is used for importing and transforming data from external sources to populate the CMDB.

ADiscoveryCorrect

ServiceNow Discovery is a core product designed to automatically find configuration items (CIs) on a network, collect their attributes, and map their relationships, thereby populating the CMDB.

BIntegrationHub ETLCorrect

IntegrationHub ETL (Extract, Transform, Load) provides a framework to integrate and import data from various third-party sources into the CMDB, enabling efficient and structured population.

CFinder

"Finder" is not a recognized ServiceNow product for CMDB discovery or population.

DCMDB Plug-in

The "CMDB Plug-in" is a foundational component that enables CMDB functionality but is not a separate tool for discovering and populating data.

ECMDB Integration Dashboard

The "CMDB Integration Dashboard" is a tool for monitoring and managing CMDB integrations, but it does not perform the actual discovery or population itself.

Concept tested: ServiceNow CMDB population methods

Source: https://docs.servicenow.com/bundle/utah-it-operations-management/page/product/discovery/concept/c_Discovery.html

Topics

#CMDB#Discovery#IntegrationHub ETL#Data Population

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