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CSA · Question #121

When designing a flow, how do you reference data from a record, in that flow?

The correct answer is D. Drag the data pill onto the flow definition. The question asks how to reference data from a record when designing a flow in ServiceNow.

Submitted by neha2k· Apr 18, 2026Self-Service and Process Automation

Question

When designing a flow, how do you reference data from a record, in that flow?

Options

  • ADrag the table icon onto the flow definition
  • BUse the condition builder to specify the desired values
  • CSpecify the source table on the data pill related list
  • DDrag the data pill onto the flow definition
  • EAdd the table reference using the slush bucket

How the community answered

(38 responses)
  • A
    5% (2)
  • B
    3% (1)
  • D
    89% (34)
  • E
    3% (1)

Why each option

The question asks how to reference data from a record when designing a flow in ServiceNow.

ADrag the table icon onto the flow definition

There is no "table icon" in Flow Designer that you drag onto the flow definition to reference data from a record.

BUse the condition builder to specify the desired values

The condition builder is used to define criteria for actions or flows, not to reference specific data values from a record as input for an action.

CSpecify the source table on the data pill related list

Data pills are available in the Data panel, not a "data pill related list," and data is referenced by dragging the pill, not just specifying a source table.

DDrag the data pill onto the flow definitionCorrect

In Flow Designer, data from records (such as the trigger record or records looked up by actions) is represented by "data pills" located in the Data panel. To reference specific fields or values from these records within subsequent actions or conditions in the flow, you simply drag the appropriate data pill onto the desired input field or condition builder.

EAdd the table reference using the slush bucket

A slush bucket is a control for selecting multiple items from a list and is not used for referencing individual data elements from a record within a flow.

Concept tested: Flow Designer data pills

Source: https://docs.servicenow.com/bundle/utah-application-development/page/administer/flow-designer/concept/flow-designer-data-elements.html

Topics

#Flow Designer#Data Pills#Process Automation#Record Data Reference

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