Salesforce
CRT-261 · Question #93
CRT-261 Question #93: Real Exam Question with Answer & Explanation
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Question
Cloud Kicks plans to use case teams to help collaborate on difficult issues. Support agents can use predefined case teams to add specialists on a case. Specialists need to be able to view cases and add related records to the case. What is the recommended level of case access for the Case Team role?
Options
- ATerritory Rule
- BRead-Only
- CPrivate
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