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CRT-261 · Question #181
CRT-261 Question #181: Real Exam Question with Answer & Explanation
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Question
Universal Containers 'IT policy prevents third-party software from being installed on employee computers. However, the VP of Service has asked that cases be automatically created from customer emails. What solution should a consultant recommend?
Options
- AEmail-to-Case
- Bweb-to-Case
- CAn AppExchange package
- DOn-Demand Email-to-Case
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