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CRT-261 · Question #158
CRT-261 Question #158: Real Exam Question with Answer & Explanation
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Question
A service agent is in a messaging session with a customer. The customer abruptly stops responding after 30 minutes. What should the agent do next?
Options
- AEnd the messaging session with the customer.
- BMark the messaging session as customer Inactive.
- CLeave the messaging session with the customer open.
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