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CRT-211 · Question #78

CRT-211 Question #78: Real Exam Question with Answer & Explanation

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Question

Support staff at Cloud Kicks work on multiple accounts and opportunities at the same time, Currently, they are switching between browser tabs, which is tedious and confusing. Support managers put in a request for a better agent experience. What should an administrator recommend?

Options

  • ACreate a screen flow to pull all related opportunities onto one page.
  • BEnable Subtab Record Browsing in the Setup menu.
  • CConfigure Split Lit Views.
  • DImplement Service Console.

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