AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but is unable to do so. The administrator has already updated the…

The correct answer is B. A primary Account relationship is required on a Contact regardless of the page layout settings. A primary account relationship is a feature that allows you to link a contact to a single account as its primary account. A primary account relationship is required on a contact regardless of the page layout settings or the contact to multiple accounts feature. This means that…

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Question

AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but is unable to do so. The administrator has already updated the page layout to no longer require an Account. What could be the issue?

Options

APrivate Contacts need to be enabled in Setup.
BA primary Account relationship is required on a Contact regardless of the page layout settings.
CThe Contact has indirect relationships to other Accounts.
DThe Account Contact relationship record needs to be deleted first in order to disassociate the

How the community answered

(30 responses)

A
17% (5)
B
70% (21)
C
10% (3)
D
3% (1)

Explanation

A primary account relationship is a feature that allows you to link a contact to a single account as its primary account. A primary account relationship is required on a contact regardless of the page layout settings or the contact to multiple accounts feature. This means that you cannot remove the primary account from a contact, but you can change it to another account. You can also add secondary accounts to a contact if you have enabled the contact to multiple accounts

Topics

#Contacts to multiple accounts#primary account#account-contact relationship#contact configuration

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