nerdexam
Salesforce

CRT-211 · Question #143

CRT-211 Question #143: Real Exam Question with Answer & Explanation

The correct answer is C. Use a validation rule to ensure the company name on B2C Leads is blank.. The issue is that the Company field is being populated on B2C Leads, which is causing the Lead Conversion Layout to only display Business Account record types. To correct this, the administrator should use a validation rule to ensure that the Company field is blank on B2C Leads.

Question

Person accounts were recently activated at Cloud Kicks. There are three record types for accounts: - B2B customer - B2C Customer - External Partner There are two record types for leads: - B2B Lead - B2C lead The test team finds that when the Convert button is clicked on a B2C Lead record, only the B2B Customer and External Partner account record types are available choices on the Conversion Layout. What should the administrator do to correct this issue?

Options

  • AHide the Record Type field on the Account section of the Conversion Layout.
  • BBuild a process that updates the record type field to B2C Customer after conversion.
  • CUse a validation rule to ensure the company name on B2C Leads is blank.
  • DChange organization-wide default settings for contacts to Controlled by Parent.

Explanation

The issue is that the Company field is being populated on B2C Leads, which is causing the Lead Conversion Layout to only display Business Account record types. To correct this, the administrator should use a validation rule to ensure that the Company field is blank on B2C Leads. This will prevent the Lead Conversion Layout from displaying Business Account record types and will allow the administrator to select the B2C Customer record type.

Community Discussion

No community discussion yet for this question.

Sign up to join the discussion
Full CRT-211 Practice
Person accounts were recently activated at Cloud Kicks. There are... | CRT-211 Q#143 Answer | NerdExam