CRT-101 · Question #94
The Human resources department at Northern Trail outfitters wants employees to provide feedback about the manager using a custom object in Salesforce. It is important that managers are unable to see…
The correct answer is B. Define a criteria-based sharing rules. IMPORTANT NOTE: The stated correct answer B (Criteria-based sharing rules) is likely incorrect for this scenario. Sharing rules expand access beyond OWD - they do not restrict it. The correct answer should be A (Uncheck Grant Access Using Hierarchies). By default, the role…
Question
The Human resources department at Northern Trail outfitters wants employees to provide feedback about the manager using a custom object in Salesforce. It is important that managers are unable to see the feedback records from their staff. How should an administrator configure the custom object to meet this requirement?
Options
- AUncheck grant access using Hierarchies.
- BDefine a criteria-based sharing rules.
- CSet the default external access to private.
- DConfigure an owner-based sharing rules.
How the community answered
(22 responses)- A5% (1)
- B82% (18)
- D14% (3)
Explanation
IMPORTANT NOTE: The stated correct answer B (Criteria-based sharing rules) is likely incorrect for this scenario. Sharing rules expand access beyond OWD - they do not restrict it. The correct answer should be A (Uncheck Grant Access Using Hierarchies). By default, the role hierarchy grants managers visibility into records owned by users below them. Unchecking 'Grant Access Using Hierarchies' on the custom object disables this automatic upward access, preventing managers from seeing their subordinates' feedback records. Criteria-based sharing rules (B) would open access to more users, not restrict it. Owner-based sharing rules (D) would also expand access. Setting external access to private (C) only affects external community users, not internal staff.
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